Last updated: July 6, 2026
Privacy Policy
This policy explains what information we collect, how we use it, and the choices you have. We aim to be clear and to collect only what we need to run the service.
Information we collect
Account details you provide (name, business name, email, phone), content you upload (loyalty program configuration, customer records), and technical data (device, browser, IP address, usage events).
How we use information
To provide and improve the service, personalize your experience, process payments, send transactional and — with your consent — marketing communications, and comply with legal obligations.
Sharing
We share data with vetted processors that help us run the service (hosting, analytics, email delivery, payments) under strict confidentiality. We do not sell your personal information.
Data retention
We retain personal data for as long as your account is active or as needed to provide the service. You can request deletion at any time and we will honor the request except where retention is required by law.
Your rights
Depending on your region you may have the right to access, correct, export, or delete your data, and to object to certain processing. Contact us to exercise these rights.
Security
We use industry-standard measures — encryption in transit, encrypted storage, access controls, and continuous monitoring — to protect your data. No system is perfectly secure; we work to address issues promptly if they arise.
International transfers
Your data may be processed in countries other than your own. Where required, we rely on approved transfer mechanisms to protect it.
Contact
Privacy questions? Email privacy@loyalty.app.